KEEPING A CLOSE EYE ON IT
TotalView | We have our Eye on IT
With the wide range of technology options in the market, it is more important than ever to take a holistic approach to evaluating your technology needs. The interdependencies of various technology solutions have a significant impact in achieving a reliable computing environment. TotalView provides all the equipment, software, and services for your PC, server, and networking needs. We simplify your computing environment by taking responsibility for and managing the entire computing lifecycle, so you are free to focus on your business.
IT Outsourcing Solutions for Small and Medium Businesses
We offer multi-channel technical support services on demand, including phone, email, instant messenger, on-site and remote control. Synergys Group can meet your IT help desk support requirements ranging from basic troubleshooting to periodic maintenance.
We provide services when you need them, with an absolute commitment to providing solutions in a timely and cost effective manner. Your complete satisfaction is our ultimate goal - plain and simple.
Our Solutions Base
Complete IT Solutions
SupportFX sports all of the same features you'd expect to see in an onsite customer help desk system. We support:- Desktops, Laptops, Servers, and Networks
- OSs, Productivity Apps
- Email and Spam, Viruses, Proactive Security Solutions
- And so much more
Managed IT
We utilize an intuitive online interface with end-to-end, 256-bit SSL encryption for compliance with HIPAA, Sarbanes-Oxley and other federal and local legislation to connect our trained techical support representitives with your permission directly to your desktop. This allows us to solve your problem in a matter of minutes rather than the hours that it used to take to get your problems resolved.Small Office IT Solutions
Your business needs a partner you can trust. Find out why so many professionals have chosen Synergys Group to support their businesses.- Desktop Support and Migration
- Server and Network Audits
- Monitoring and Compliance
- And so much more
Outsourced IT
Our staff is thoroughly familiar with the installation, operation, and maintenance of SMB technology ecosystems. Synergys Group offers a comprehensive suite of services designed specifically to handle your essential day-to-day IT management and support needs as well as an extensive range of IT expertise in remote network technology, data security, asset management, project management, and consulting.Your Single Source
TotalView provides your company a simple solution that addresses the deployment, management, and support of your technology infrastructure.
- Single point of contact to evaluate, procure, deploy and support your technology infrastructure initiatives
- Includes equipment, software, and support for one monthly fee
- One-click supportfor instant access to a certified professional
- Multi-functional technical expertise available from one source
- Completely integrated solution to manage the entire computing lifecycle
TotalView provides a higher level of support based on the integrated, and proactive approach to managing the entire technology lifecycle. Our remote monitoring and management, coupled with our on-site assistance gives you the peace of mind of working in a computing environment that is secure and free of hassles. You should demand nothing less!
We're able to deliver on our promise for three simple reasons:
- Economies of scale
- Experience
- This is what we do
Economies of scale
Synergys Group services over 100 client companies, encompassing thousands of users worldwide. The economies of scale that are a natural part of our business model give us the ability to deliver unmatched value to our clients:
- Lower fees
- Top tier infrastructure
- Expert support staff
- Unparalleled availability
An experienced team of professionals
Managing a business' computer systems is a very difficult and complex process involving many types of obstacles - bugs, incompatibilities, and the realities of getting human beings to use computers the way you intended. Like anything else, with experience, it becomes straightforward, predictable, and much less expensive. Synergys Group has been managing computer systems for a long time, and consequently, we're very good at it.
This is what we do
You hire a law firm for your legal needs. You hire an accounting firm for your accounting needs. These are smart business decisions. So is using Synergys Group as your strategic IT outsourcing solution for all of your technology needs. Providing an exceptional technology experience, innovative support solutions, and a down to earth personal touch, that's how we do things differently. This is our core competency, and it's all we do.