Collaborative Workspaces



In today’s competitive global market, businesses need technology that enables flexibility and cost-effectively adds value to their organization. Internet-based hosted services provide a way to meet these objectives. They deliver feature-rich productivity tools to users while helping to relieve the burden of managing and maintaining business systems—freeing up IT departments to focus on initiatives that can deliver true competitive advantage.

The benefits of a truly collaborative workplace are significant. As employees work more effectively with each other, customers and business partners, productivity and customer satisfaction rises. When your organization spends less time and reduces the resources required to organize, manage, maintain and secure information; expect cost savings. And according to industry analysts, a high performance workplace can be a competitive advantage and distinguish your company from your competitors.

How IT Works

With Microsoft Online Services, your IT staff retains control over the services offered to your end users. Microsoft Online Services work seamlessly with Microsoft Active Directory® , so you can continue to manage user policies centrally and control which services are available to your existing users. A single administrative panel—with consoles for provisioning, usage, monitoring, and support—enables simple and centralized management. And your users can enjoy the convenience of a single sign-on to access all their hosted services.

Each Microsoft data center, located strategically throughout the world, houses a highly reliable complex of equipment that provides seamless connectivity to the Microsoft Online suite of services. This global network of geo-redundant data centers provides around-the-clock access to your business-critical collaboration services, and helps keep your data safe.

International Availability

Businesses around the world can take advantage of Microsoft Online Services. In addition to the United States, services are offered in 19 countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom.

Customers can choose to have Microsoft Online Web portals and sign-in tools display in one of five languages: English, French, German, Japanese, or Spanish.

Microsoft Exchange has become the standard business grade email and collaboration solution available today. Building on Microsoft Exchange Server 2007/2010 platform, Synergys Group's Hosted Exchange Email service provides a rich user experience and efficient access to email, calendars, contacts, and tasks from desktop computers, web or mobile phones.

Because Exchange Server is available both as on-premises software and as a hosted service, you can choose the right deployment option for your organization. Whether you deploy Exchange Server on-premises, host your mailboxes with Exchange Online, or combine these two options in a hybrid deployment, your employees will have messaging and collaboration tools that maximize their productivity. With Exchange, your business needs—instead of technology constraints—drive the choice.

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Microsoft® Windows® SharePoint® Services 3.0 takes Microsoft Office beyond the desktop application and brings it online so you can share and collaborate more effectively with other people in your company, group or organization.

SharePoint also contains various web-parts that can display sorted or filtered information in various ways, or can display some kind of custom functionality. SharePoint can be used for something as simple as a list of contacts, or for something as complex as a project management dashboard for a new store opening.

SharePoint can be customized easily through the web-based management interface or through the Microsoft SharePoint Designer software. In addition, there are 40 pre-built application templates which help organize various web-parts, lists and libraries to help accomplish a specific goal, such as a Bug Database, Blog, Wiki or Project Tracking.

One of the keys to understanding SharePoint is to better understand what it can do for you, and how it can be used:

    Features


  • Improve individual productivity with collaborative tools
  • Manage and track documents
  • Ease of use and Microsoft Office integration
  • Deploy solutions designed specifically for you
  • Build your own collaboration environment
  • Reduce Complexity
  • Secure your information the way you want to
  • Take file sharing to the next level
  • Easily scale your collaboration solution
  • A cost-effective solution for building your applications

Windows® SharePoint® Hosting Services 3.0 goes way beyond document and information storage by providing Collaboration, Content Management, Site and User Management and Customization Features. SharePoint allows you to extend these features to your workforce to keep them productive and connected.

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Microsoft® Live Meeting is a real-time interactive web conferencing solution that lets you connect multiple people in multiple locations with just an Internet connection and a web browser. Live Meeting can accommodate up to 1,250 participants, making it a versatile web conferencing tool for business communications.

    Features


  • Host online meetings with 2 to 1,250 participants
  • Give a Power Point presentation
  • Demonstrate software
  • View, annotate, or edit documents
  • Share software applications or your entire desktop
  • Share remote control of document, applications or entire desktop
  • Conduct a group Web tour
  • Recording & playback

Microsoft® Live Meeting is a fully hosted, browser-based solution that includes a choice of either low pay-per-use or flat, unlimited use subscription license pricing. Expert training and live 24x7x365 technical support is available when you need it at no extra charge. It takes minutes to get up and running, so you can start hosting meetings right away.

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Agility is a cornerstone of business success in today’s ever-changing global marketplace. Agile organizations can react swiftly and respond effectively to opportunities and challenges. They utilize robust tools that allow impromptu communication and real-time collaboration with co-workers and decision-makers. Yet many companies today are held back by their reliance on yesterday’s communications technologies. Their workers still engage in phone and e-mail tag, resulting in lost productivity and delayed decision-making. They incur travel expenses and costly long-distance charges to communicate with colleagues physically separated by location or time zone, driving up operations budgets.

Microsoft Office Communications Online delivers robust instant messaging (IM) and presence functionality that enables real-time person-to-person communication via text, voice and video, across an organization. Through presence awareness, workers can quickly detect a colleague's availability for a time-sensitive consult or business-critical decision—and then connect rapidly using a reliable, security-enhanced IM solution.

    Features


  • Ability to display and detect presence availability of other users on the network
  • Instant messaging over the Internet or a corporate network, with IM text encrypted
  • Integration with Microsoft Office Outlook®, Microsoft Office Excel® and Microsoft Office Word for presence awareness and collaboration
  • Presence integration with SharePoint sites
  • Users can add distribution lists to their Contact Lists and IM with individuals or the entire list
  • Person-to-person (1:1) audio and video inside a company LAN (between firewalls) environment
  • Remote access to the service over the Internet
  • Built on the proven capabilities of Microsoft Office Communications Server 2007 R2
  • Increased network security with the Intelligent Instant Message Filter program
  • Sign In application installed on users’ computers to provide a single sign-in point

Office Communications Online is a core offering of Microsoft Online Services, the integrated suite of Internet-based software plus services that also includes Microsoft Exchange Online, Microsoft SharePoint® Online, and Microsoft Office Live Meeting. Like these other offerings the Office Communications Online service leverages redundant and geographically dispersed data centers operated by Microsoft around the world. Each data center houses a reliable infrastructure to support the service and best-in-class security practices. As a result, Office Communications Online helps simplify IT management by removing the customer's need to deploy, configure, monitor and update/upgrade a communications and collaboration solution on premises. The customer’s service administrator has access to an easy-to-use online Administration Center console for managing user accounts and services. Office Communications Online also includes upgrades to new release versions at no additional charge, which shifts the burden for upgrade planning and execution from the customer to Microsoft.

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