SupportFX
Help is on the way.
Help is on the way.
Your virtual IT department
- Small offices seeking more than just reactive hourly IT support, but not ready for dedicated and fully managed IT services
- Small organizations with limited budgets not meeting the requirements for Synergys Group’s Managed IT Service, but want access to our high levels of customer service and experienced team of technicians
- Larger customers that want the added resources of Synergys Group’s IT professionals and state of the art remote monitoring & management tools to supplement their internal IT department
- Affordable, no contracts - pay as you go model
On Demand IT Service
Synergys Group’s On Demand IT Service plan combines many of the benefits of our Managed IT Service plans, with the flexibility of a pay-as-you-go service - all without sacrificing critical IT support. On Demand IT Service packages start at $399 for 10 desktops and 1 server per month. The small recurring monthly fee guarantees that we are monitoring your network and performing routine and scheduled preventative network maintenance, including desktop optimization and security updates. As needed, you'll have access to a complete IT department including certified engineers, network managers, and a senior level CTO (Chief Technology Officer) on an hourly basis.
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*Prices Monthly - Includes one server and up to 10 PC's – Each additional server is $99/month and each additional PC is $9/month. |
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PC Maintenance |
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| Automated Scheduled Anti Virus Updates |  |
| Automated Scheduled Spyware Prevention and Deletion | |
| Automated Temp File Deletion | |
| Automated Patch Assessments & Updates | |
| Comprehensive Tracking of all Software and Hardware on each Desktop/Laptop | |
| Detailed & Comprehensive Reports for Inventory & Preventative Maintenance Activities | |
Server Maintenance |
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| Automated Daily Maintenance | |
| Database Size Monitoring | |
| Message Queue Monitoring | |
| Event Log Monitoring | |
| Service Monitoring | |
| Security Patch Management | |
| Service Pack Management | |
| Core Health Monitoring | |
| On Demand IT Service | |
| Live Help Desk Support | Hourly |
| Network Support and Administration | Hourly |
| Strategic Planning and Guidance | Hourly |
| Hosted Solutions (email, backup, spam filtering) | Hourly |
| Onsite Support and Projects | Hourly |
| Custom Development | Hourly |
| Disaster Recovery Planning | Hourly |
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